SERVICE: We believe that excellent customer service is a path, not a destination. It is our daily focus to meet the service needs of our clients. Superior customer service is a commitment that Norris & Samon has made to our clients since 1977.
INTEGRITY:Norris & Samon adheres to a code of ethics.We realize doing the right thing is not always the most profitable thing. Integrity is knowing the right thing to do…and then doing it. TEAMWORK:As a Family business, Norris & Samon has a unique relationship inside the office and with our clients.Our team works hard to keep that intimate relationship with both our employees and clients.
COMMITMENT: All of the employees at Norris & Samon take “ownership” of every client who calls our office and every job we participate in.If there is ever an issue we work relentlessly until it is resolved. HONESTY:Telling a client the whole truth and nothing but the truth is not always the easiest way to handle an issue. However, we are committed to honesty in our business dealings all of the time, not just when it is convenient.
Contact us to talk with one of our specialists and find out how we can help you optimize the services your business delivers.